Smart Home Privacy Policy

GB Smart Homes Privacy Policy

Effective Date: December 2025

At GB Smart Homes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect personal information including:

• Name, email address, phone      number, and postal address
• Property details relevant to      our smart home services
• Payment information for      service bookings
• Device and browser      information for website analytics
• Communication preferences      and messages you send to us

2. How We Use Your Information

We use your personal data to:

• Provide, manage, and improve      our smart home services
• Respond to enquiries,      quotes, and service requests
• Send relevant updates,      promotions, or service reminders (if you opt in)
• Comply with legal      obligations and resolve disputes
• Analyse website usage to      improve user experience

3. Legal Basis for Processin

We process personal data based on:

• Your consent (e.g.,      subscribing to newsletters)
• The performance of a      contract (e.g., providing smart home services)
• Our legitimate interests      (e.g., improving services and customer experience)
• Compliance with legal      obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Trusted third-party service      providers for equipment supply, installation, and support
• Legal or regulatory      authorities if required by law
• Marketing and analytics      partners (with consent)

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Only authorised personnel have access to your data.

6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements. After that, your data will be securely deleted.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal      information we hold about you
• Request correction or      deletion of your data
• Withdraw consent at any time
• Object to processing or      request data portability
• Lodge a complaint with the Information      Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@gbsmarthomes.co.uk.

8. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings. For more information, see our Cookies Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

GB Smart Homes
Email: info@gbsmarthomes.co.uk
Phone: [Your Phone Number]
Address: [Your Business Address, London / South East]